Shipping & Delivery

At Green Gardens Dynamic, we strive to deliver your plants, flowers, and nursery products in the safest and most timely manner possible. Here’s everything you need to know about our shipping and delivery process:

1. Delivery Areas
We offer delivery services across Dubai, ensuring that your green essentials reach your doorstep quickly and securely. Currently, we only deliver within Dubai. For international shipping, please contact us for further assistance.

2. Shipping Times

• Standard Delivery: Orders placed before 2:00 PM are typically processed and shipped the same day. Delivery usually takes 2–3 business days depending on your location.
• Express Delivery: For faster delivery, we offer express shipping, which may arrive within 1–2 business days for select locations.

3. Order Processing
Once your order is confirmed, we begin processing it immediately. You’ll receive a confirmation email with tracking details as soon as your order is shipped. Orders placed on weekends or holidays may be processed on the next business day.

4. Shipping Fees

• Standard shipping fees apply based on the order’s weight and delivery location.
• Express shipping is available for an additional fee, calculated at checkout.
• Free shipping promotions may apply to certain order values or specific products. Please check our website for ongoing offers.

5. Packaging
We ensure that all plants, flowers, and products are carefully packaged to prevent any damage during transit. Fragile items are securely wrapped to maintain their quality upon arrival.

6. Tracking Your Order
After your order is shipped, you will receive a tracking number to monitor its journey. You can track your delivery status through our website or via the shipping carrier’s tracking system.

7. Delivery Issues
If you experience any issues with delivery, such as delays or incorrect items, please contact our customer support team immediately. We will do our best to resolve the situation promptly.

8. Delivery Instructions
If you have specific delivery instructions (e.g., leaving the package at a specific location), please provide them in the “Delivery Instructions” field during checkout. We will accommodate your request where possible.

9. Contact Us
For any shipping-related inquiries or assistance, feel free to reach out to our customer service team via phone or email. We are here to ensure your Green Gardens Dynamic experience is seamless and enjoyable!