Privacy Policy

At Green Gardens Dynamic, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

• Personal Information: When you make a purchase, register an account, or contact us, we may collect personal details such as your name, email address, phone number, and shipping address.
• Payment Information: We use secure payment gateways and may collect billing information necessary to process transactions.

2. How We Use Your Information
We use your information to:

• Process orders and deliver products
• Improve our services and website experience
• Send promotional emails, if you opt-in
• Respond to inquiries or customer service requests

3. Data Security
We take reasonable measures to protect your personal data from unauthorized access, loss, or alteration. Our website uses secure encryption methods to ensure the safety of your financial transactions.

4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These help us remember your preferences and improve functionality.

5. Third-Party Sharing
We do not sell or rent your personal data to third parties. However, we may share your information with trusted partners to facilitate services like payment processing and delivery.

6. Your Rights
You have the right to access, update, or delete your personal information at any time. To do so, please contact us through our website.

7. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect as soon as it is published.

Terms and Conditions

By accessing or using the Green Gardens Dynamic website, you agree to be bound by the following terms and conditions:

1. General Terms

• Eligibility: You must be at least 18 years old to use our website. If you are under 18, you must have the consent of a parent or guardian.
• Account Creation: To make a purchase, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account details.

2. Product Information

• Availability: While we strive to keep our product listings updated, availability may change. If a product is unavailable after purchase, we will inform you promptly.
• Pricing: Prices are subject to change without notice. Any discrepancies in pricing will be addressed and corrected.

3. Order Process

• Order Confirmation: Once you place an order, you will receive a confirmation email. Orders are processed once payment is confirmed.
• Shipping and Delivery: We aim to process and ship your orders as quickly as possible. Delivery times may vary based on location.

4. Payment

• Methods: We accept payments via credit/debit cards, online bank transfers, and cash on delivery (for Dubai orders).
• Security: All payment transactions are securely processed through trusted gateways.

5. Returns and Refunds

• Return Policy: If the product is damaged or does not meet your expectations, you may request a return within 7 days of delivery. Products must be in their original condition.
• Refunds: Refunds will be processed according to our return policy, and may take up to 7 business days to appear in your account.

6. User Responsibilities

• You agree not to misuse our website by uploading harmful content, violating intellectual property rights, or engaging in fraudulent activities.
• You are responsible for maintaining the confidentiality of your account and password and agree to notify us of any unauthorized access.

7. Intellectual Property

• All content on our website, including text, images, and design, is the intellectual property of Green Gardens Dynamic and may not be used without permission.

8. Limitation of Liability

• Green Gardens Dynamic is not liable for any damages arising from the use or inability to use the website or products. This includes indirect, incidental, or consequential damages.

9. Governing Law

• These Terms and Conditions are governed by the laws of Dubai, UAE. Any disputes will be resolved under Dubai’s jurisdiction.

10. Modifications

• We reserve the right to change or update these Terms and Conditions at any time. Any changes will be posted on this page, and they will take effect immediately.